Client Information for Salon Reopening

To Our Valued Clients,

The Commonwealth of MA, along with the City of Boston have issued new Covid 19 re-opening guidelines effective May 29th, 2021.  These guidelines effectively lift capacity restrictions on businesses, while also allowing for each business to set its own criteria for using protective masks.

From the onset of the pandemic, we have subscribed to a simple plan; listen to the science and follow the guidelines!  We listened to the science and followed the guidelines when the pandemic began and through every update as the pandemic continued.  Now, as we emerge from the pandemic, once again we will listen to the science and follow the guidelines.

Wearing of Face Masks

Effective May 29th, Clients will not be required to wear masks, but are expected to follow the honor system and wear one if not fully vaccinated.  Employees who have provided proof of vaccination are allowed to work without a mask, but may choose to wear one if they prefer.  Employees who have not provided proof of vaccination will continue to wear a mask.    

Client Check In and Out

Effective May 29th, clients will no longer be called on their cell phones to enter the salon and should come up freely to check in, with waiting area seating open.    We will continue to use contactless checkout, unless you request otherwise and ask that you continue to give tips directly to your service provider.  As both staff and clients adjust to the increased volume in the salon, these two steps will help to streamline the checkout process and reduce the number of people waiting at the concierge desk.    

Please be assured we will continue to be diligent in providing the many protections we have had in place since reopening in May 2020:

2 HEPA Air Filtration Systems operating 24/7/365

Hand Sanitizer Stations throughout the salon

Sanitizing protocols will continue to be followed

Door handle protection will remain in place

Acrylic Barriers will remain in place

Fresh Air circulation through open windows will be utilized when weather permits

In advance of your visit, please know that we are mindful there will be varying levels of comfort and ease relative to the new guidelines. Should you have any constructive input you would like to share that may help us to increase your comfort, it is most welcomed.  Once again thank you for your continued support, without which we would not have survived.

Marc Harris